ELEMIS: Sales & Training Account Executive - Vancouver

                                                      WHO WE ARE
We are a skin wellness brand with an aromatherapist’s soul, an artist’s spirit, and a scientist’s commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in ‘truth in beauty’.

                                                                          SUMMARY
It’s an exciting time to join ELEMIS Skincare team as we build the infrastructure for rapid growth. The Sales & Training Account Executive is responsible for:
 

• The delivery of retail sales targets will be achieved through building relationships & influencing retail market leadership, store teams and through the recruitment, management, development, and leadership of the Selling Specialists team.
• Driving client acquisition through executing strategic initiatives/events in market, training & influencing all retail channel partners & direct reports to build brand loyalty and increase market share.
• Accountability for visual merchandising execution in store & supporting in stock position, by building collaborative relationships in market & in store. Communicating needs to key internal & external stakeholders.
• Driving conversion through coaching & influencing selling staff, negotiating with retail leadership for additional space and resources to support brand awareness and to maximize promotional activities. Facilitating and supporting all event execution.
• Responsible for driving sales performance, brand presence, and strategic account growth across assigned retail and spa partners in the Vancouver and Calgary markets.
• Lead with empathy & accountability. Effectively managing resources to achieve ROI and schedule optimization.
• This role serves as the primary business partner to accounts, executing ELEMIS brand standards while delivering exceptional commercial results

Primary Responsibilities:

• Responsible for driving retail sales and executing strategies and initiatives within each retail partner to achieve/exceed sales plans.
• Build strong relationships with store management, regional/district managers, event managers, education managers and retail store associates within multiple retail locations.
• Responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive selling specialists and ensure they achieve “sales per hour” and “items per transaction” goals.
• Plan and execute in-store events, ensuring sales targets are met and strong ROI is achieved.
• Plan and manage budgets in partnership with the Sales Director.
• Create an open and collaborative environment that influences both internal & external sales teams.
• Ensure all locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction.
• Manage/track regional call cycle for in-store visits and virtual call cycle for regional outreach in partnership with the Director of Retail.
• Analyze sales performance and develop action plans to drive growth and address opportunities
• Training for new door openings within region in person or virtually.
• Responsible for on-going product training for retail accounts within assigned retail territory (i.e., rounds robins, clusters, and side by side selling).
• Partnership with selling specialists for corporate events within region.
• Evaluates retail trends to determine resource movements against sales.
• Maintain a high level of knowledge of all products as well as ingredients.
• Provide best-in-class shopper experience to attract and retain customers.
• Meet all deadlines for requests including calendar, call cycle, expenses, and event recaps. Understand retail partner protocols, support, and adhere to their policies.
• Provide weekly sales recaps of personnel and selling specialists performance.
• Provide competitive feedback to Director and SVP.
• Accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met.
• Additional tasks as assigned.
• Manage forecasts, budgets, and promotional planning

Administrative & Reporting
Submit timely sales reports, expense reports, and business recaps
Track KPIs, productivity, and return on investment for events and initiatives

Qualifications
3–5+ years of experience in field sales, account management, or luxury beauty/ Prestige skincare. Sephora or Ulta. Experience preferred.

Proven success managing retail or spa accounts
Strong business acumen with the ability to analyze sales data
Excellent communication, presentation, and relationship-building skills
Self-motivated, organized, and results-driven
Ability to travel regularly within Vancouver, Calgary, and surrounding areas

Work Environment & Travel
Field-based role covering Vancouver & Calgary
Frequent local travel; occasional overnight travel may be required
 This role will be based in the Vancouver region

Elemis is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability. 

 

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