Sales & Education, Account Executive - Miami

• Responsible for driving brand retail sales and executing strategies and initiatives at Sephora US to achieve/exceed sales plans.
• Plan and execute retailer events, sales and training visits in respective service doors that impact brand awareness.
• Plan and execute in-store events, ensuring sales targets are met and strong ROI is achieved.
• Evaluate retail trends to determine resource movements against sales.

• Build strong relationships with Sephora store management, regional/district managers, event managers, education managers, and retail store associates within multiple retail locations.
• Build relationships with Sephora key retail leadership that will create business opportunities and brand support.
• Accountability for visual merchandising execution in-store and supporting in-stock position, by building collaborative relationships in-market and in-store. Communicate needs to key internal and external stakeholders.

• Lead with empathy and accountability, effectively managing resources to achieve ROI and schedule optimization.
• Responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive freelance team members. Ensure achievement of “sales per hour” and “items per transaction” goals.

• Responsible for ongoing product training for Sephora accounts within assigned retail territory.
• Assist with higher-level trainings and events in retail accounts to reach assigned sales goals.
• Training for new door openings within the region, in person or virtually.
• Assist with corporate events within the region.
• Maintain a high level of knowledge of all products as well as ingredients.

• Ensure all Sephora locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction.
• Manage/track regional call cycle for in-store visits and virtual call cycle for regional outreach.
• Plan and manage budgets (e.g., T&E, freelance) in partnership with the Sales Director.
• To carry out other duties as requested by management from time to time.
• 8-hour day, split between commute time, administration, and store visit. 5 days each week, in store minimum 6 hours a day. 1 office day per month for administration. The typical work week is Tuesday through Saturday.

• Provide best-in-class shopper experience to attract and retain customers.
• Meet all deadlines for requests including calendar, call cycle, expenses, and event recaps. Understand Sephora protocols, support, and adhere to their policies.
• Provide competitive feedback to Sales Director.
• Accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met.

• High school diploma or the equivalent.

• Prior skincare/cosmetic sales experience (2-5 years preferred) or equivalent retail sales.
• Prior Sephora retail experience.

• Ability to plan and manage budgets (i.e., freelance selling, sampling, event, and T&E budgets).
• Ability to work collaboratively & build positive/effective business partnerships.
• Strong communication skills.
• Proficient in Microsoft Office Suite.
• Ability to provide best-in-class customer experience.
• Ability to work with all levels of management in a fast paced, high growth, changing environment.

• Full and Valid Driver’s License.
• Ability to travel within the US, amount depending on territory
• Ability to stand for 4 hours or more.
• Ability to work flexible schedule, including night, evening and/or holiday shifts.

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